pay your customers
out in cash.
Payouts run the Pay@ network in reverse. Your customer chooses to be paid in cash, collects it at a store, and your system is notified in real time. A PIN your system generates makes sure only the right person can collect.
Seven steps from request to cash in hand.
Integrate with the Pay@ Payout API to enable cash collection for your customers.
Your customer chooses cash
They select to be paid in cash at a store.
You send a reference and a PIN
A unique Pay@ Payout reference number, and a PIN generated by your system.
They present the reference
The customer gives the Payout reference number to the teller.
The reference is validated
Once validated against your system, the customer is asked to key the PIN into the in-store POS device.
The PIN goes back to you
Your system verifies the PIN before anything is paid out.
The customer gets the cash
The payout takes place, and the customer receives the cash and a receipt.
You are notified in real time
Your system is told immediately that the payout succeeded.
Only the right person collects.
- The PIN is generated by your system, not by Pay@, and is linked to the Payout reference number
- Both the reference number and the PIN are needed before any cash is released
- Your system verifies the PIN in the middle of the transaction, so you stay in control
- The customer receives a receipt, and you receive a real-time notification
What you can pay out, and where.
Other ways your customers can pay.
Want this switched on?
Talk to your Customer Relationship Manager, or our team, and we will get it live on your account.